Equal access for all.
PremierMD is committed to ensuring that our psychiatric services, telepsychiatry platform, and physical offices are accessible to all individuals, including those with disabilities.
Our Commitment
Quality mental health care should be available to everyone, regardless of physical, cognitive, or sensory abilities. We are committed to complying with the Americans with Disabilities Act of 1990. Our telepsychiatry platform extends accessibility by allowing patients to receive care from home, eliminating transportation barriers. We welcome feedback on how we can better serve individuals with disabilities.
Our website strives to conform to Level AA of the Web Content Accessibility Guidelines 2.1, using semantic HTML, proper heading structures, alternative text for images, sufficient color contrast, and keyboard-accessible navigation throughout.
Physical Office Accessibility
Hoboken office (80 River St, Suite 5A) is fully wheelchair accessible with an automatic-door street entrance, elevator access to the fifth floor with auditory floor announcements, ADA-width interior doorways, and accessible restrooms. Accessible parking is available in nearby garages.
Nutley office (88 Park Ave, Suite 1A) is on the ground floor with a ramped entrance, lever-handle door, wide interior hallways, on-site accessible parking near the entrance, and accessible restrooms. Service animals are welcome in both offices.
If you have specific accessibility needs, please call ahead at (908) 450-7002 so we can ensure everything is ready for your visit.
Telepsychiatry & Communication Accommodations
Our video platform is compatible with screen readers and keyboard navigation, with closed captioning available for patients who are deaf or hard of hearing, and audio-only sessions available on request. We can arrange qualified sign language interpreters at no cost with at least 48 hours notice, and accommodate alternative communication methods and large print materials. If you speak a language other than English, let us know when you call: Zainab also speaks Urdu, Hindi, and Punjabi, and we can use translation tools when needed.
Requesting Accommodations
Contact us as early as possible — when scheduling or any time before your visit. Call (908) 450-7002 or email [email protected]. Common requests include extended appointment times, wheelchair-accessible rooms, sign language interpreters, alternative-format documents, and flexible scheduling around transportation or caregiver availability. All accommodation requests are kept strictly confidential under HIPAA.
To report an accessibility concern, contact PremierMD, 80 River St, Suite 5A, Hoboken, NJ 07030. This statement was last updated January 2025 and is reviewed regularly as we continue improving accessibility.