Please read these terms before scheduling an appointment.

Service Agreement

By scheduling an appointment, attending a session, or using any QuietMind Health / PremierMD service, you agree to be bound by these Terms of Service, a legally binding agreement between you and PremierMD. We may modify these terms at any time; continued use after changes indicates acceptance.

You must be at least 13 years of age, or have a parent or legal guardian consent on your behalf. You agree to provide accurate, complete, current information and to keep your patient portal credentials confidential.

Appointment Policies

Appointments are generally available Monday–Saturday, with specific times varying by week and evening appointments available on request, via telepsychiatry throughout New Jersey or in person at our Hoboken office. New patient appointments are 45 minutes; established patient appointments are 30 minutes. We require at least 24 hours notice for cancellations or rescheduling — late cancellations may result in a fee, and repeated no-shows may result in discharge from the practice. For telepsychiatry, you must have a private space with reliable internet and must be physically located in New Jersey at the time of your appointment.

Privacy, Payment & Telepsychiatry

All patient information is kept confidential in accordance with HIPAA, with legal exceptions for imminent danger, suspected abuse, or court orders. See our Privacy Policy for full details.

You are financially responsible for all services. We accept Medicare, Medicaid, and most commercial insurance as an in-network provider, verifying your coverage before your first appointment. Payment is due at time of service unless other arrangements are made. Self-pay rates are available for patients without insurance.

Telepsychiatry sessions use secure, HIPAA-compliant video technology. Technical difficulties may occasionally interrupt service; if reconnection isn't possible, you'll only be charged for time completed. No electronic communication is completely risk-free, and you accept the inherent risks of telehealth.

Medical Emergencies & Liability

Our services are not appropriate for emergency mental health situations. If you are experiencing a psychiatric emergency, suicidal thoughts, or any life-threatening situation, call 911 immediately or go to your nearest emergency room. You can also call or text 988, the Suicide and Crisis Lifeline, 24/7. Do not use the patient portal, email, or text for emergencies. See our crisis resources page.

Zainab Ali, PA-C practices under the supervision of a licensed physician as required by New Jersey law. While we strive for high-quality care, mental health treatment is collaborative and individual results may vary; we make no warranties regarding specific outcomes.

These terms are governed by the laws of the State of New Jersey. For questions, contact PremierMD, 80 River St, Suite 5A, Hoboken, NJ 07030, phone (908) 450-7002, email [email protected]. Last updated January 2025.