Your privacy is fundamental to the trust you place in us.

Information We Collect

To provide psychiatric care, we collect and maintain Protected Health Information (PHI) — your name, contact information, date of birth, insurance information, medical and psychiatric history, current symptoms, medications, family history, substance use history, treatment plans, clinical notes, and billing records. We collect this directly from you, through intake forms, from previous providers with your authorization, from your insurer, and through our electronic health record system. All PHI is maintained in secure electronic and paper formats with access strictly limited to staff who need it to provide your care or process billing.

When you visit our website or patient portal, we may collect technical information including IP address, browser type, device information, and pages visited, used solely to improve our services. We do not sell or share website visitor information with third parties for marketing purposes.

Our telepsychiatry services use a HIPAA-compliant video platform with end-to-end encryption. We do not record sessions unless you specifically request and consent to it. Our telepsychiatry vendor has signed a Business Associate Agreement legally binding them to HIPAA standards.

How We Use Information

Under HIPAA, we may use and disclose your PHI without specific authorization for treatment, payment, and healthcare operations — including coordinating with other PremierMD providers involved in your care. Any other use, such as sharing with family members, employers, or attorneys, requires your written authorization. Psychotherapy notes receive extra protection and are never disclosed without your specific written authorization except in very limited legally required circumstances. We will never sell your health information or use it for marketing without your explicit authorization.

Limited disclosures are required by law without authorization — including suspected abuse or neglect, imminent threats to safety, valid court orders, certain communicable disease reporting, and HHS compliance investigations. These disclosures are strictly limited to the minimum information necessary.

Your Privacy Rights

You have the right to inspect and obtain a copy of your health information (response within 30 days), request an amendment if information is incorrect (response within 60 days), request confidential communications, request restrictions on certain disclosures, and receive a paper copy of our Notice of Privacy Practices at any time. If you pay out-of-pocket in full for a service, we must honor your request not to share that information with your insurer.

Data Security & Breach Notification

We implement physical safeguards (locked filing cabinets, secure facility access) and technical safeguards (encrypted records, password protection, automatic logoff, firewalls). In the unlikely event of a breach of your unsecured health information, we will notify you in accordance with federal law.

For questions about this Privacy Policy or to exercise your privacy rights, contact us at PremierMD, 757 Route 202-206, Suite 104, Bridgewater, NJ 08807, phone (908) 450-7002, email [email protected]. This Privacy Policy is effective as of January 2025 and may be updated to reflect changes in our practices or legal requirements.